iFIT

Apparently the Wi-Fi connection dropped and I could not sign in. I was frustrated because i could not solve the issue on my own.

The iFIT colleague was patient and thorough and walked me through a process to address and resolve the problem.

I was unable to get to the settings mode without customer support.

While I was doing a class my bike just died on me and will not turn back on. I have tried resetting it, unplugging it and then Re plugging it and it will not do anything.

I spent three hours on the phone with multiple people in multiple departments. Each time I had to provide the model and serial number again to each rep.

Part came and it still does not work. The monitor was replaced but the machine will still not turn on.

Have someone available on the weekend! Cant sign on, says email or password wrong .

Changed password, says sign on successful on phone, but at top of screen says email or password wrong!! Very frustrating.

This is the 2nd time I havent been able to use the program I purchased because iFIT want me to pay for a newer version which is more money. Its a disgrace the way we are treated I have been holding on a hour already. I will repot this to the bbb

It is now a huge pain to simply workout. I must have my phone, get a code or log in all over again.

It makes me want to quit ifit. Why did you change it to make it so extremely frustrating to work out?

It was easy before. Rethink this failure.

NOTHING!!! Workout will not start, takes for ever to move from one screen to another, and after finally getting to a workout, it will not start!

Extremely dissatisfied with IFit, I did reboot and there was an update, however, the workout still did not start!! Will try again tomorrow, if same, I will cancel my IFIT subscription.

At the end of 2024, iFit is requiring a family membership plan to access any new content. The single membership plan will have no new content.

If you don't pay for a membership, all the features are obsolete. They are pricing single people out of membership with a fourfold increase.

Why spend thousands on a treadmill to have monthly payments for membership on top of the cost of the treadmill? Save yourself the trouble and buy a different treadmill.

No music and my last ride didnt count why it dont start off like you used to show how many rise I had what I need to complete and I dont have no music once again and it seem like every time I jump on my bike I have to sign in. I never did that before thank you.

I'm not pissed, just tired. I haven't been able to change my password.

I have been here for almost 2 hours. I can't start my treadmill.

I have an elliptical and a row machine. That's NordicTrack, but my NordicTrack treadmill won't work with the password, even though I changed it.

Didn't authorize any withdrawal on my bank account and I am very tired of you scamming me. I want this stopped immediately and my money put back or your going to be hearing from my Lawyer.

Get a job.

I didn't and don't want want this. So fix it.

My treadmill is stuck on get started screen with a bar code I scan it and signed in and nothing happened on my treadmill

They sell poorly crafted fitness equipment and do not hold up to their warranty I have never in my life witnessed such unprofessional service in my lifetime. They repeatedly sent out the wrong parts left screws in my garage alongside the un assembled equipment which put a screw in my tire now Im having to deal with junk in my garage as well as a flat tire on my car!