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1.0
Details
I purchased the Proform 965 CT from S's Club. It was on sale for $599 after I had waited for it to drop from the original price of $699. I also purchased S's Club 3 year warranty which brought my grand total to $702. We completed the 3+ hour assembly of the treadmill...
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6 comments
Irene Moore
#1694586
Shopping Expert
As stated on the Ifit website, the main requirements to use the company equipment are: to download the iFit Cardio app on your mobile device or tablet, and to have an iFit membership.
According to Ifit refund policy, customers should contact them within 30 days of the first order and they will refund the full amount of initial purchase, excluding shipping costs. To begin the refund process, please call (877) 864-9981. The company working hours are Monday through Friday, 8:00AM to 5:00PM, MST.
You can find the Ifit subscription pros given in the article 'Top 5 Worst Weight Loss Programs: Nutrisystem, Weight Watchers, Lipozene, Trim Down Club, and Ifit'.
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Review
#1452607 Review #1452607 is a subjective opinion of poster.
Cons
  • Why do i have to join ifit to use the treadmill
  • Treadmill doesnt work without an annual ifit membership
Reason of review
Not as described/ advertised
Loss
$702
Preferred solution
Full refund
Tags
  • Ifit Treadmill Proform

Ifit in Easton, Pennsylvania - Technical issues and billing issue

1.0
Details
I got a free year of ifit with my Nordictrack treadmill. I provided my cc number in order to activate the service. My card should not have been charged until October of next year. I was charged $41. I want .y money back. I will be filing a dispute with my cc company.
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Review
#1685065 Review #1685065 is a subjective opinion of poster.

Ifit in Edinburg, Texas - It's just a scam

1.0
Details
I bought a treadmill. When I plugged it in it was "locked" because I had to purchase a membership to ifit online to "unlock" it. The membership is free for a month, and then a couple hundred bucks. I was able to cancel it the next day, but still... just a pathetic scam.
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Review
#1684418 Review #1684418 is a subjective opinion of poster.

Ifit Business Practice

1.0
Details
I bought a treadmill from NordicTrack that came with 1 year membership to If it and purchased an additional 2 year membership from NordicTrack. I received an email from ifit with an activation code to register an account. During registration, I was asked for my credit card information. I then requested an "Online Chat" and explained I was trying to register an account that had 3 year membership and needed help bypassing the credit card information. I was told it is a requirement to enter my credit card information regardless or I could NOT register. I then canceled my membership and stopped delivery of the NordicTrack 2450 in which NordicTrack is now charging me $444.90 to return the machine. NordicTrack was not up front regarding Ifit and Ifit should NOT require a credit card until your membership is ready to expire.
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Review
#1675968 Review #1675968 is a subjective opinion of poster.
Reason of review
Poor Business Practice
Loss
$445
Preferred solution
Ifit should not be allowed to store/ or request personal credit card information until membership has expired.

Ifit in Irvine, California - Liarsscam artists

1.0
Details
stole 426 and change after proidinf so called free 1 yr membership
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Review
#1673777 Review #1673777 is a subjective opinion of poster.

IFIT STOLE MY MONEY

1.0
Details
I purchased a Nordic Track Treadmill last year and got Ifit free for 1 year. A year later they went in my account and stole my money without my permission. I have called numerous times and all they do is give me the run a around. I am out of 426.69 and I tried to cancel online and I can't. Never use ifit. They steal. .
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Review
#1669379 Review #1669379 is a subjective opinion of poster.
Cons
  • Are liars and they steal
Reason of review
Return, Exchange or Cancellation Policy
Loss
$427
Preferred solution
Full refund

Ifit - Wtf wtf

i cant use the expensive exersise machine i bought without a $15 a month charge just to keep track of my speed tension and heartbeat which is kinda important ya know. Machine console does not work without the monthly fee wtf and why is that necessary
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Review
#1654306 Review #1654306 is a subjective opinion of poster.
Cons
  • Deceptive business practices
  • Worse that any ive experienced
Reason of review
Not as described/ advertised
Loss
$320
Preferred solution
Let the company propose a solution
Tags
  • Ifit Beware

Ifit - Billed without knowledge

I got through fairly fast, and then was transferred to a different department and i have been on hold for a very long time.
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Review
#1646216 Review #1646216 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$190
Preferred solution
Full refund

Ifit - I did not join anything. why are you drafting my acct. ?

1.0
Details
why are you drafting my acct. ?
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Review
#1636037 Review #1636037 is a subjective opinion of poster.
Reason of review
Access/ activation issues
Loss
$1601
Preferred solution
cancel my membership

Ifit in Newmarket, Ontario - How can this illegal business exist in Canada???

When I purchased a treadmill on line, I wasn't aware that the seller bind me with IFIT.com. I had to register with IFIT.com membership in order to set up treadmill to be used. I have never need this membership and immediately called and emailed to cancel this membership as instructed when my treadmill got setup. I emailed and called at least 20 times and finally got someone to cancel my membership with Ifit. I thought my nightmare ended. 8 months later today, I found that this company have been charged my credit cards every months for the membership fee!!! I tried to call them but alway no answers. One longest call lasted 45 minutes. This issue is still not solved. Can anyone help me on this? Thanks
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Review
#1631661 Review #1631661 is a subjective opinion of poster.

Contact Ifit Customer Service

Mailing Address:
IFit
1500 South 1000 West
Logan, Utah 84321
United States
Phone:
(866) 608-1798
All Ifit Contacts

Ifit - This company sucks

1.0
Details
Have tried to cancel for months, but they still keep charging me. Predatory, do everything possible to make it difficult to cancel
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Review
#1625057 Review #1625057 is a subjective opinion of poster.
Cons
  • Poor customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$150
Preferred solution
Full refund
Tags
  • Ifit Subscription
  • Ifit Refund
  • Ifit Refund Policy