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IFit - Customer Service - Horrible

Tried to cancel service on Saturday before the trial ended. Called Monday morning and was told that because I did not cancel before the 30 days was over, they would not issue a refund. Poor customer service!
#1316484
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I just received an email on Saturday that the account was renewed for a year for a significant amount in my opinion. I tried calling to iFit customer service on Saturday and was told that the business was not open. When I tried to call Monday morning, I was told that a...
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1.6
I didn't like
  • Poor customer service
#1311122
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Watch out for this company! First you need an need a credit card for your ifit account and free trail. I did this and decided to cancel my commitment with after the free trial expired. I did some research and noticed other companies sell the codes to activate the IFIT...
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1.8
I liked
  • Machine
I didn't like
  • Customer service
  • Poor customer service
  • Poor to non-existent customer service
#1298919
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IFit - Cancel membership

I called to cancel membership, the number I was given was an answering machine and I left a message and no one has contacted me.
#1296839
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Inquired about service for iFit for my treadmill customer service rep walked me through setting up everything however, my treadmill was NOT compatible!!! Rep apologized that we could not go through with the desired transaction. I thought that was it but No!! I HAVE...
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1.0
#1291855
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To be honest the Ifit service was very poor in any form of contact from the customer care team in the USA. After trying many times to make contact and sign up a customer I was playing a game of ping pong back and forth and unfortunately got no where. This proves the...
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#1281080
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IFit - Questions

I need help figuring out how to use ifit
1.0
Details
Customer service
#1266951
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IFit - Shocked

They use stevia and sucralose.
1.0
Details
Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1250089
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IFIT Customer Service....Beware!!!!

Ifit, customer service and billing is horrible. The wait times exceeded 40 mins. Rude people. They fraudulently charges by credit card for a membership on my treadmill I never agreed too. Beware letting this company have any cc information. Horrible Horrible Horrible!! Stay away!
1.0
Details
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Staff
#1249824
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I ordered both a treadmill and Spin bike. The spin bike was on back order and I was told I wouldn't be billed until the product shipped. When the treadmill shipped, I was billed in full. About a week later I received a notice saying my bike would be delayed again- and...
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1.0
I didn't like
  • Worse that any ive experienced
#1230634
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